Alua Tenerife - Puerto de la Cruz
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Alua Tenerife
Puerto de la Cruz Antonio Ruiz Alvarez s/n
No. of rooms
56
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES FR
8.3/10
No. of rooms
56
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES FR
8.3/10
Alua Tenerife is 300 metres from Playa JardĂn and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course.
Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service.
The establishment offers My Favorite Club®, with exclusive services such as:
- personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks,
- access to exclusive areas
- and welcome bottle of sparkling wine and a letter from the General Manager at check-in.
Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms.
There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room.
There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.
Only dogs are allowed with some conditions: Maximum 10kg, price 20€night, and it is necessary to contact with hotel before to check availability
Vertigo and Enyesque are not included in the All-Inclusive offer.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Double Ocean View. This double room has a balcony, satellite TV and air conditioning. A safe is available for a surcharge. One baby under 2 years old can be accommodated for free in a cot in this room. ;
Double Room. The spacious double room provides air conditioning, a wardrobe, a balcony with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Double Pool View. The spacious double room offers air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
My Favorite Club Double Ocean View. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
Suite. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds. ;
My Favorite Club Suite. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
My Favorite Club 1 Apartment 1 Bedroom. This apartment features kitchenette, coffee machine and special amenities. This room has My Favorite Club amenities: Bathrobe and slippers, Smart TV, scale, among others
Physical distancing in dining areas
CCTV outside property
Cashless payment available
24-hour front desk
Pets allowed
Outdoor pool (all year)
Parking garage
Parking
Pet basket
Mobile app for room service
Fitness
WiFi
Access to health care professionals
Live music/performance
Concierge service
Swimming pool
Table tennis
Internet services
Strollers
Staff follow all safety protocols as directed by local authorities
Billiardsadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Shuttle service
Hand sanitizer in guest accommodation and key areas
Tennis courtadditional charge
Fitness centreadditional charge
Sun terrace
Fire extinguishers
Fax/photocopyingadditional charge
Air conditioning
Terrace
Tour desk
WiFi available in all areas
Fruitsadditional charge
Entertainment staff
Daily housekeeping
Shuttle service (additional charge)
ATM/cash machine on site
Pet bowls
Non-smoking rooms
CCTV in common areas
Family rooms
Security alarm
Parking on site
Indoor pooladditional charge
Wine/champagneadditional charge
Invoice provided
Snack bar
Car hire
Outdoor furniture
Garden
Physical distancing rules followed
Evening entertainment
Kids' pool
Guest accommodation is disinfected between stays
Indoor pool (all year)additional charge
Sun umbrellas
Safety deposit boxadditional charge
Heated pool
Facilities for disabled guests
Meeting/banquet facilitiesadditional charge
Accessible parking
Bar
First aid kit available
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool
Divingoffsiteadditional charge
Massageadditional charge
Smoke alarms
Free WiFi
Non-smoking throughout
Restaurant
Linens, towels and laundry washed in accordance with local authority guidelines
Special diet menus (on request)
Private parking
